The Community of Madrid already had complete and current information about its infrastructure projects. Accessing it still required writing SQL.
Managers, directors and institutional decision-makers depended on technical specialists to prepare each query, format the result and send it back. A straightforward question could take hours to answer, and the resulting snapshot might already be outdated when it reached the person making the decision.
Conurma saw an opportunity to make that information directly accessible through natural language. Delivering it required an AI architecture capable of operating within the security, privacy and accountability constraints of a public administration.
Procurement records and project files had to remain within the European data perimeter. Every interaction needed to be auditable. The system could never modify the source database, and it had to acknowledge uncertainty when it could not produce a reliable answer. An incorrect figure could feed directly into a decision about public spending.