Terms of service
Effective date: April 3, 2023
The access and navigation on the website, or the use of its services, imply the express and complete acceptance of each and every one of these General Terms and Conditions, including both the Specific Terms established for certain promotions, as well as the Privacy and Cookie Policies, related to the current regulations on Personal Data Protection. We recommend that you read them carefully to understand what types of data are collected through our Website, for what purposes, and what rights related to them concern you.
To access our services, you must declare that you are of legal age and have the necessary legal capacity to use our services, in accordance with your national law.
1. Legal Information
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identifying details of the owner of the website are:
Tailor Hub
S.L. Calle Hermanos Álvarez Quintero, nº 2, Semisótano A
28004 Madrid
B88327747
For any questions or inquiries, you can contact us at hola@tailor-hub.com.
Accessing the Website constitutes the User's express acceptance of these General Terms of Use, which may be modified in whole or in part or replaced by others by the owner at any time and without prior notice. We recommend that you review these terms from time to time to check for any changes, which will be published in the same section.
2. General Terms of Use
The following General Terms regulate the use and access to the website, aiming to establish guidelines for its proper use and behavior. Tailor Hub, S.L., provides users with information about the use, services, and content hosted on the Website. Through it, the User will have access to information about specific products and services, tools, and applications.
The data and information about products or services, prices, features, or other relevant details provided through the website are created, supplied, and updated by Suppliers and third-party companies. Tailor Hub, S.L. is in no case responsible for such data and information nor assumes any obligation regarding them.
The User agrees to make proper use of the content, services, applications, and tools that are accessible, in compliance with the Law and these General Terms of Use and, where applicable, the Specific Terms that may be established for access to certain services and applications, always respecting other Users of the same.
In the event of total and/or partial non-compliance by the User with these General Terms of Use, Tailor Hub, S.L. reserves the right to deny access to the Website without prior notice to the User.
3. General Obligations of the User
By accepting these General Terms of Use, the User expressly agrees to:
- Not perform any action intended to harm, block, damage, disable, or overload, either temporarily or permanently, the functionalities, tools, content, and/or infrastructure of the website, in a way that prevents its normal use.
- Safeguard and maintain the confidentiality of the access keys associated with their Username, being responsible for the use of such personal and non-transferable access keys by third parties.
- Not introduce or publish defamatory or slanderous content, whether about other Users or third-party companies unrelated to Tailor Hub, S.L.
- Not use any materials or information contained on this website for unlawful purposes and/or purposes expressly prohibited in these General Terms of Use, as well as in any specific terms that may be established for certain applications and/or utilities, which are contrary to the rights and interests of Tailor Hub, S.L., its users, and/or third parties.
- Not offer or distribute products and services, nor perform advertising or unsolicited commercial communications to other Users and visitors of Tailor Hub, S.L.
The User shall be liable for any and all damages of any kind that Tailor Hub, S.L. or any third party may suffer as a result of the User's failure to comply with any of the obligations imposed by these "General Terms of Use" or by law in relation to the access and/or use of the website.
4. Intellectual and Industrial Property
The website, the pages it comprises, and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, among others, owned by or licensed to third parties who authorize the owner for their use), as well as logos, trademarks, trade names, and other distinctive signs, are protected by intellectual and/or industrial property rights, which Tailor Hub, S.L. owns or is authorized to use and publicly communicate by their legitimate owners.
The User is obligated to use the content diligently and correctly, in accordance with the law, morality, and public order. Tailor Hub, S.L. authorizes the User to view the information contained on this website, as well as to make private reproductions (simple downloading and storage on their computer systems), provided that these elements are solely intended for personal use. Under no circumstances does this imply authorization or a license over the property rights of Tailor Hub, S.L. or the legitimate owners of such rights.
The User is not authorized to distribute, modify, transfer, or publicly communicate the information contained on this Website in any form and for any purpose.
5. Links
Connections and links to third-party websites or pages have been established solely as a convenience for the User. Tailor Hub, S.L. is not, in any case, responsible for them or their content.
Tailor Hub, S.L. assumes no responsibility derived from the existence of links between the content of this site and content located outside of it or any other mention of external content to this site. Such links or mentions are solely for informational purposes and, in no case, imply support, approval, commercialization, or any relationship between Tailor Hub, S.L. and the individuals or entities that author and/or manage such content or the owners of the sites where they are located.
To establish links to the website, express and written authorization from the portal's owners will be required.
6. Responsibility
Tailor Hub, S.L. does not guarantee continuous access, nor the correct display, download, or usefulness of the elements and information contained on the portal's pages, which may be hindered, obstructed, or interrupted by factors or circumstances beyond its control or outside its will, nor those caused by the existence of computer viruses on the Internet.
Tailor Hub, S.L. assumes no responsibility for damages, losses, claims, or expenses caused by:
- Interferences, interruptions, failures, omissions, delays, blockages, or disconnections caused by errors in telecommunication lines and networks or any other cause beyond the control of Tailor Hub, S.L.
- Unauthorized intrusions through the use of malicious programs of any kind and via any communication medium, such as computer viruses or others.
- Improper or inappropriate use of the Tailor Hub, S.L. website.
- Security or navigation errors caused by browser malfunctions or the use of outdated versions.
Tailor Hub, S.L. is not responsible, nor will it be liable in any case, to users or third parties for actions by any third party unrelated to Tailor Hub, S.L. that result in or may involve acts of unfair competition, illegal advertising, or infringement of intellectual and industrial property rights, trade secrets, contractual obligations of any kind, rights to honor, personal and family privacy, and image, property rights, or any other rights belonging to a third party due to the transmission, dissemination, storage, availability, reception, acquisition, or access to content.
7. Personal Data Protection
The personal data processing policy is detailed in the Privacy Policy, which is an integral part of these General Terms but, for simplicity, has been provided in a separate document: Privacy Policy.
8. Legislation
This Legal Notice and its terms and conditions shall be governed and interpreted in accordance with Spanish law. By merely accessing the website or becoming a registered user, the user irrevocably consents that the competent Courts by default may handle any legal action arising from or related to these terms, or to their use of this Site or the navigation performed on it.
If any clause or section of these General Terms, which is not essential to their existence, is declared null or unenforceable, the validity of the remaining clauses will not be affected.
1. Who is responsible for processing your data?
TAILOR HUB, S.L. is responsible for processing your personal data for the purpose of providing you with the services identified in this privacy policy.
TAILOR HUB, S.L. is a company registered at Calle Hermanos Álvarez Quintero, nº 2, Semisótano A, 28004. Madrid, with NIF number B88327747 (hereinafter, “Tailor Hub”).
At Tailor Hub, we are committed to the fundamental right to protect your personal data, and this privacy policy aims to inform you about your rights under the General Data Protection Regulation (“GDPR”).
We inform you that Tailor Hub has a Data Protection Officer in accordance with the GDPR, available for any questions or inquiries regarding the processing of your data. You can contact them at legal@tailor-hub.com.
2. What information do we process?
a) The data you provide to us directly:
We collect information about you when you contact us through the channels provided for this purpose, such as contact forms for working with us or becoming part of the team.
When you contact us through these channels, we will request your first and last name, email address, professional data, phone number, and company name.
All fields marked with an asterisk (*) in the forms provided through the channels will be mandatory. Failure to complete any of them may result in the inability to provide the requested services. You must provide truthful information, and identity theft or the use of aliases or anonymous names is strictly prohibited.
When providing any data requested through the channels, you may not use offensive expressions, trademarks, trade names, names or pseudonyms of public figures or celebrities for which you are not authorized.
To ensure that the information provided is always up to date and error-free, you must inform Tailor Hub as soon as possible of any changes to your personal data.
Additionally, by clicking on the “Accept” button (or equivalent) included in the aforementioned forms, you declare that the information and data you have provided are accurate and truthful.
b) The data obtained indirectly:
When you browse, different cookies and other tracking devices may be installed on your device, as explained in our Cookie Policy.
3. What is the source of the data?
We consider that all the data processed by Tailor Hub has been freely provided by you.
In the event that the personal data provided belongs to a third party, you guarantee that you have informed them of this Privacy Policy and obtained their authorization to share the data with Tailor Hub for the purposes indicated above. Likewise, you guarantee that the data provided is accurate and up to date, and you assume responsibility for any direct or indirect harm or damage that may result from non-compliance with this obligation.
4. For what purpose and on what legal basis do we process the data?
Tailor Hub acts as the data controller for the following purposes and in accordance with the following legal bases:
· Based on the management of the contractual or pre-contractual relationship:
a) Provide the services you have requested and address your information requests, as well as facilitate the exercise of your rights.
b) Evaluate the resumes received and manage the selection processes.
· Based on Tailor Hub's compliance with legal obligations:
a) Enable users to exercise their rights.
b) Comply with the regulations applicable to Tailor Hub.
· Based on the explicit, free, and unequivocal consent you may provide at the time your data is collected:
a) Where applicable, keep you informed about our own products and services or those of third parties, always sent through Tailor Hub via electronic means.
· Based on the existence of a legitimate interest on the part of Tailor Hub:
a) Keep you informed about Tailor Hub’s products and services related to those previously contracted and that may be of interest to you.
b) Conduct periodic reviews of our services and carry out satisfaction surveys to evaluate and improve the quality of the service we provide.
c) Perform internal reviews and, if necessary, contact the client in the event of detecting or having reasonable suspicion of potential fraud or identity theft.
However, if you do not wish for your data to be processed for these purposes, you may object at any time by contacting us at legal@tailor-hub.com, as indicated in the Exercise of Rights section of this Privacy Policy.
5. To whom are the data communicated?
All personal data disclosures we make are necessary to fulfill the purposes indicated or are carried out to comply with a legal obligation:
a) To public administrations, the judiciary, and law enforcement agencies in compliance with legal obligations applicable to us.
b) Companies providing IT services, tools, or IT infrastructure on which the services offered by Tailor Hub are based, such as hosting providers, CRMs, email service providers, etc.
In this regard, we inform you that any data transfer that occurs will be carried out with all the necessary legal safeguards. Additionally, we guarantee that we sign specific contracts with all our service providers as required by the regulations.
Similarly, Tailor Hub guarantees that, in cases where providers are located in countries outside the European Union or others not deemed adequate under data protection regulations, the necessary precautions are taken to ensure that data can be transferred securely. This is achieved either because the provider offers appropriate safeguards, such as, among others, the signing of the European Commission’s Standard Contractual Clauses, or because one of the exceptions outlined in the regulations is met.
6. Exercise of your rights.
We inform you that you may exercise the following rights:
- 1. Right of access to your personal data to know which data are being processed and the processing operations carried out with them.
- 2. Right to rectify any inaccurate personal data.
- 3. Right to delete your personal data when possible.
- 4. Right to request the restriction of the processing of your personal data when the accuracy, legality, or necessity of the data processing is in doubt. In such cases, we may retain the data for the exercise or defense of claims.
- 5. Right to object to automated decision-making, including profiling.
- 6. Right to object to the processing of your personal data when the legal basis enabling us to process it, as outlined in section 4 above, is legitimate interest.
- 7. Right to data portability when the legal basis enabling us to process your data, as indicated in section 4 above, is the existence of a contractual relationship or your consent.
- 8. Right to withdraw the consent granted to Tailor Hub.
You can exercise your rights at any time and free of charge in the following ways:
- 1. Sending an email to legal@tailor-hub.com from the email address you used to register for our services, specifying the right you wish to exercise.
- 2. Sending a written request to the address Calle Hermanos Álvarez Quintero, nº 2, Semisótano A, 28004 Madrid, indicating the right you wish to exercise.
- 3. Additionally, when you receive any communication from us, by clicking on the unsubscribe section included in that communication, you can opt out of all previously accepted commercial communications.
When you exercise your rights, and only if we have doubts about your identity, we may request additional information to verify your identity.
Additionally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you believe we have violated data protection legislation regarding the processing of your personal data.
Furthermore, we inform you that you can register on the Robinson List at www.listarobinson.es: the advertising exclusion system managed by the Spanish Association of Digital Economy (ADIGITAL), where you can sign up to express your objection to the use of your data for sending commercial communications.
7. Retention period of your data.
We will only retain your data for as long as necessary to provide these services. Any data you provide through the channels will be blocked once they are no longer needed to manage the service and will only be available if there is a legal obligation (arising from a request by law enforcement agencies or courts) as well as when you exercise your rights.
8. Security and Confidentiality.
To prevent unauthorized access or unauthorized disclosure of personal data, we have implemented appropriate technical and physical measures, as well as management processes, to safeguard and secure the information we collect from you.
9. Minors.
Children under the age of 14 cannot use the services available through our website without prior authorization from their parents, guardians, or legal representatives, who will be solely responsible for all actions carried out on the site by the minors under their care, including the completion of forms with the personal data of said minors and, if applicable, the selection of the accompanying checkboxes. In this sense, and to the extent that Tailor Hub is unable to control whether or not users are minors, it is up to parents and guardians to enable the necessary mechanisms to prevent them from accessing the website and/or providing personal data without their supervision, with Tailor Hub accepting no responsibility in this regard.
10. Privacy Policy Update.
We make every effort to keep our privacy policy fully updated. If changes are made, these will be clearly and specifically identifiable, wherever possible, within the relationship we have established with you (for example: we may communicate the changes via email).
This policy aims to define the use of cookies on https://www.tailor-hub.com and to provide information to users and visitors of the website regarding the use of cookies and the means of configuring their browsers.
The use of the services offered by https://www.tailor-hub.com implies full and unconditional acceptance of this cookie usage policy.
Tailor Hub, S.L. may collect information through files such as cookies or log files about users’ browsing on https://www.tailor-hub.com. These devices are associated exclusively with a single user and their own access device.
1. What is a Cookie?
Cookies are files that contain small amounts of information that are downloaded onto the user’s device when they visit a website.
Cookies are a tool used by web servers to store and retrieve information about their users. They are essentially a text file that some servers ask the browser to write to the hard drive, containing information about activities on the website. They have an expiration date, which can range from the duration of the session to a specified future date, after which they become inactive.
Cookies are essential for the functioning of the Internet; they cannot damage the user’s device and, if enabled in their browser settings, help us identify and resolve potential errors in the operation of https://www.tailor-hub.com.
2. Types of Cookies
Cookies are divided into several classifications: by user, by purpose of use, and by the length of time they remain active.
By user, they are classified as:
Own cookies: Those sent to your computer or terminal from our website.
Third-party cookies: Those sent to your computer or terminal from a domain or website not managed by us but by another entity that processes the data obtained through the cookies.
By purpose, they are classified as:
Functional cookies: These allow the user to navigate a website and use the different options or services available.
Personalization cookies: These allow the user to access the service with some general predefined features based on a series of criteria in the user’s terminal, such as language, browser type, regional configuration from which the service is accessed, etc.
Analytical cookies: These, whether managed by us or by third parties, allow us to quantify the number of users and perform statistical analysis of the use users make of our website. This helps us analyze browsing on our website to improve the products or services we offer.
Behavioral advertising cookies: These store information on users’ behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on it.
3. Use of Cookies by https://www.tailor-hub.com
Tailor Hub, S.L. uses functional cookies on its website, necessary to display the website correctly and ensure the proper functioning of https://www.tailor-hub.com, and analytical cookies, used to analyze user behavior in an aggregate and anonymous way, including the number of visitors to the website and different internal pages, the origin of visits, day and time, platform, search terms, etc.
The purposes for which we use cookies are as follows:
To personalize user navigation, recognize their language, and balance the website’s load.
To implement improvements on the website and understand which content or design is most relevant to the user.
Tailor Hub, S.L. cannot read the cookies implemented on the user’s device from other web servers distinct from its own.
In the following table, you can review the cookies used on https://www.tailor-hub.com, their purpose, whether they are own or third-party cookies, and their duration.